ROSI – AI Host for Restaurants
- Communication Platform
Brings together every guest channel – phone, WhatsApp, email, and website – on one central platform. No matter which channel an inquiry comes through, ROSI answers it in real time and in the voice of the individual restaurant. - Phone Assistance
Answers every call, even at night and during simultaneous inquiries – no waiting line. Books tables directly in the system and confirms automatically. - Reservation & Table Management
Books reservations directly into the reservation system and optimizes table planning. No paper notes, no manual transfer between channel and system. - No-Show Protection
Reduces empty tables through automatic reminders before the reservation and clearly communicated cancellation terms, including automatic collection of cancellation fees. - Guest History
Automatically recognizes regular guests and makes preferences, history, and special notes available to the whole team – not just stored in one person's memory at the front desk. - Event & Group Inquiries
Pre-qualifies event and group inquiries by email up to the point of being ready to sign, and prepares all relevant information for the personal follow-up. - Waitlist & Walk-ins
Actively seats walk-in guests and notifies waitlisted guests immediately when a table becomes available – automatically, with no manual effort.
Exhibitor: ROSI GmbH