Korrespondenzmanager

Targeted booking with Korrespondenzmanager

Professional hotel e-mails and sophisticated correspondence

With Korrespondenzmanager, you can guide prospective guests to a booking with tailor-made holiday offers in seconds. This saves the reception team a huge amount of time. Guests become regulars – thanks to the unique digital entrustment.

Automation

It couldn't be simpler or more efficient: with fully automated messages throughout the entire guest journey, from responding to enquiries to booking reminders, anticipation and welcome home e-mails to WhatsApp messages, you will always be top of mind for your guests.

The high degree of automation makes it incredibly easy for your reception team to guide guests from initial interest to booking completion and beyond to reviews. This fills your beds and strengthens guest loyalty.

Analysing the guest journey allows you to examine and segment your target groups. And then? You use the insights to put together unique, individual offers.

You can send holiday offers by e-mail or WhatsApp that are tailored precisely to your hotel and your counterpart. This increases your booking rate. The contents Korrespondenzmanager can be customised individually while still adhering to your corporate design.

The autoresponder allows you to respond to holiday enquiries efficiently and automatically. The module sends out tailor-made offers based on predefined criteria, such as the time or source of the enquiry. When standard questions are answered automatically, you have more time for guest care and active sales.