HeyMaria

Description

HeyMaria is the AI telephone assistant for the hotel, catering and tourism sectors.

Maria answers calls round the clock when no human staff member is available. She understands enquiries in natural language, answers typical guest queries directly over the phone, takes reservation and booking enquiries independently, and forwards special cases in a targeted manner, taking the context into account.

What makes it unique is the personalised support: the HeyMaria team personally guides and supports its customers with dedicated contacts based in Germany, from set-up right through to ongoing optimisation. This ensures that the AI performs reliably in day-to-day operations and does not raise any further questions.