Korrespondenzmanager

Professional hotel emails and sophisticated correspondence.

The Korrespondenzmanager directs interested guests to holiday offers tailored to their needs in seconds, saving your reception team a considerable amount of time. This is how guests become regulars — thanks to unique digital support.

Automation

It couldn't be easier or more efficient. With fully automated messages throughout the entire guest journey, from enquiry responses and booking reminders to anticipation and welcome-home emails, and even WhatsApp messages, you will always be top of mind with your guests.

The high degree of automation makes it very easy for your reception team to guide guests from initial interest to completing a booking and beyond to leaving a review. This fills the beds and strengthens guest loyalty.

Analysing the guest journey enables you to examine and segment your target groups. What next? Use the findings to create unique, personalised offers.

Send holiday offers by email or WhatsApp that are tailored precisely to your hotel and target group. This will increase your booking rate. The Korrespondenzmanager's content can be customised individually to always follow your corporate design.

With the Autoresponder, holiday enquiries can be answered efficiently and automatically. The module sends customised offers based on predefined criteria, such as the time or source of the enquiry. By answering standard questions automatically, there is more time for guest care and active sales.